Technical training is an effective cross cutting tool that transfers new skills and knowledge to improve the performance of host country nationals in their workplace. While technical knowledge is essential, there is also a growing body of literature that discusses the increasing importance of soft skills. This is particularly relevant for fragile and post conflict countries where prolonged strife has led to a breakdown in wholesome interactions among and within large segments of the population. Wholesale retooling of communication, collaboration and other soft skills, as a adjunct to technical training, can increase job productivity exponentially. A deficit of soft skills hampers the application of technical knowledge, and the costs associated with this deficit can be enormous.
I suggest the application of technology in developing a soft skills training component that complements technical training, which can have far reaching, cost effective results.